The Evaluation and Improvement of a Prosthetic Hand Product Using Biomechanics and Empathy Map Approach

Abstract

The Panangan Prosthetic Hand is a transradial prosthesis that can be operated with both amputated and non-amputated arms. Several users have reported some degree of exhaustion and discomfort when using this prosthesis. Users may also be dissatisfied because this product has not met some of their specific needs and desires. To evaluate the product, tests were conducted by measuring muscle activity using an electromyography (EMG) sensor and assessing discomfort levels using the Borg CR10 scale during specific activities performed with the prosthesis. Additionally, interviews were conducted using an empathy map to profile the participants. The test results showed high muscle activities and discomfort levels in certain tasks, such as pouring water from a drink box. Based on these findings and the participants' profiles, their needs were identified, and solutions for improving the product were designed. Subsequently, these solutions were developed into a three-dimensional computer-aided design (3D CAD) model prototype.