PUTRI, Raisa Monica; ZULKARNAIN, Zulkarnain; SAMSIR, Samsir. Pengaruh E-Trust dan E-Service Quality terhadap E-Satisfaction dan E-Loyality Konsumen Gen Z pada E-Commerce Tokopedia. Jurnal Manajemen Dayasaing, [S. l.], v. 26, n. 1, p. 21–41, 2024. DOI: 10.23917/dayasaing.v26i1.4807. Disponível em: https://journals2.ums.ac.id/dayasaing/article/view/4807. Acesso em: 15 mar. 2026.