Comparative Financial Performance of Digital Banks Using CAMEL Model : Evidence from the Indonesia Digital Banking Industry

Authors

  • Hendi Yudhanto Adinugroho Universitas Cakrawala
    Indonesia
  • Dwi Winarno Universitas Cakrawala
    Indonesia
  • Rian Sofiyan Universitas Cakrawala
    Indonesia

DOI:

https://doi.org/10.23917/dayasaing.v28i1.16878

Keywords:

Digital Banking, CAMEL Model, Financial Performance

Abstract

This study aims to evaluate and compare the financial performance of leading digital banks in Indonesia PT Bank Jago Tbk, PT Bank Neo Commerce Tbk, and PT Allo Bank Indonesia Tbk during the period of 2021–2024. Amidst the rapid digital transformation and shifting consumer behavior in Indonesia's financial sector, assessing the stability and sustainability of technology driven institutions is essential. Using a descriptive-comparative quantitative approach, this research employs the CAMEL framework, focusing on key financial ratios: Capital Adequacy Ratio, Non Performing Loan, Operating Expenses to Operating Income, Return on Equity, and Loan to Deposit Ratio. Data analyzed using descriptive statistics and ANOVA to identify significant performance differences. The results indicate that while all three banks maintained capital adequacy well above regulatory requirements, significant variances exist in efficiency and profitability. Allo Bank demonstrated superior operational efficiency and the highest profitability, while Bank Neo Commerce faced initial profitability challenges before recovering in 2024. Bank Jago showed a stable transition from aggressive expansion to improved credit quality. Statistical tests confirm significant differences in financial health across the sampled banks. These findings provide valuable insights for regulators in monitoring digital banking stability and for management in optimizing risk based digital business models.

Downloads

Download data is not yet available.

References

Agatha, R. C., & Priana, W. (2020). Analisis pengaruh Capital Adequacy Ratio (CAR), Non

Performing Loan (NPL), Loan To Deposit Ratio (LDR), dan suku bunga kredit konsumsi

terhadap penyaluran Kredit Pemilikan Rumah (KPR) Bank BTN. Oeconomicus Journal

of Economics, 4(2), 89–103.

Demirgüç-Kunt, A., Klapper, L., Singer, D., Ansar, S., & Hess, J. (2018). The Global Findex

Database 2017: Measuring financial inclusion and the fintech revolution. World Bank.

King, B. (2018). Bank 4.0: Banking everywhere, never at a bank. John Wiley & Sons.

Klapper, L., & Singer, D. (2017). The opportunities and challenges of digitizing government-to-

person payments. World Bank Research Observer, 32(2), 211–226.

Kurniasari, R. (2017a). Analisis biaya operasional dan pendapatan operasional (BOPO)

terhadap Return On Assets (ROA). Jurnal Perspektif, 15(1), 71–78.

Kurniasari, R. (2017b). Analisis Return On Assets (ROA) dan Return On Equity terhadap rasio

permodalan (Capital Adequacy Ratio) pada PT Bank Sinarmas Tbk. Jurnal Khatulistiwa

Informatika, 4(2), 150–158.

Mishkin, F. S. (2015). The economics of money, banking, and financial markets (11th ed.).

Pearson Education.

Mustika, I., Juniarti, I., & Lestari, N. (2021). Analisa Net Profit Margin, Return on Assets, dan

Return on Equity pada PT Bank Pembangunan Daerah Riau Kepri tahun 2017-2019.

Zona Keuangan: Program Studi Akuntansi (S1) Universitas Batam, 11(3), 77–84.

Otoritas Jasa Keuangan. (2022). Statistik perbankan Indonesia. Otoritas Jasa Keuangan.

Priatna, H. (2017). Non Performing Loan (NPL) sebagai resiko bank atas pemberian kredit.

Akurat | Jurnal Ilmiah Akuntansi FE UNIBBA, 8(1), 22–33.

Sinkey, J. F. (2002). Commercial bank financial management in the financial services industry

(6th ed.). Prentice Hall.

Sullivan, R. J. (2000). How has the adoption of internet banking affected performance and risk

in banks? Financial Industry Perspectives, 1(1), 1–16.

Taufik, M. (2017). Pengaruh Financing to Deposit Ratio dan Capital Adequacy Ratio terhadap

Return on Asset dengan Non Performing Financing sebagai variabel moderasi pada

Bank Umum Syariah di Indonesia. At-Tawassuth: Jurnal Ekonomi Islam, 2(1), 166

World Bank. (2021). Digital financial services. World Bank Group.

Downloads

Submitted

2026-04-04

Accepted

2026-06-26

Published

2026-06-30

How to Cite

Adinugroho, H. Y., Winarno, D., & Sofiyan, R. (2026). Comparative Financial Performance of Digital Banks Using CAMEL Model : Evidence from the Indonesia Digital Banking Industry . Jurnal Manajemen Dayasaing, 28(1), 16–28. https://doi.org/10.23917/dayasaing.v28i1.16878